If Licensee organization purchased its:
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Upgrading Contemporary License Subscriptions
Upgrades between Minor and Major Versions
All Active License Subscriptions cover all future major and minor upgrades for as long as the BotDetect is still released under that particular License
in question.
If a particular License gets retired, all Licensee organizations with its Active License Subscription will be offered to switch to one or more of
successor Licenses covering that particular use case.
Those upgrades are charged $1 Registration Fee★ instead of the First
Month Price, and then the regular Subsequent Months Price of the chosen successor License Subscriptions after that.
The exception is a situation when the Vendor will want to exit the business of licensing BotDetect for a particular kind of use case altogether -- when
no successor License covering it will exist.
Upgrades between Different License Types
When upgrading a particular BotDetect License within the same technology, the First Month Price of the old License Subscription is deducted from the
First Month Price of the new one.
The Licensee organization pays the difference between their First Month Prices, and then the regular Subsequent Months Price of the new License
Subscription thereafter.
For example, that applies when upgrading:
- from a Enterprise License to a Blueprint License
- from a Blueprint License to a Developer License
- from a Developer License to an OEM License
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Upgrading Old Perpetual Licenses
The old Perpetual Licenses are discontinued -- the Vendor switched to subscription licensing.
How to Upgrade to BotDetect 4?
If you have an active Support & Maintenance Subscription
Click here if you have an active Support & Maintenance Subscription
If you have no Support & Maintenance Subscription
Click here if you have no Support & Maintenance Subscription
If a Licensee organization has an Active support and maintenance subscription:
The upgrade will be charged $1 Registration Fee★ instead of the First
Month Price, and then the regular Subsequent Months Price of the chosen successor License Subscriptions after that.
To initiate the upgrade process:
- In the leftmost column find your Perpetual License.
- Select the technologies your Perpetual License cover.
- In the same row where is your Perpetual License click on the $1 link of the License Subscription you are eligible for and wish to have.
- Into the pre-filled contact form that will appear enter all the data you can manage to find.
The Sales Department will get in touch as soon as they collect your old Perpetual License data -- typically within the next working day.
Following the upgrade to BotDetect 4, your pre-existing support & maintenance subscription will be canceled within 24 hours.
If a Licensee organization does not have an Active support and maintenance subscription:
The upgrade will be charged 50% of the First Month Price, and then the regular Subsequent Months Price of the chosen successor License Subscriptions
after that.
To initiate the upgrade process:
- In the leftmost column find your Perpetual License.
- Select the technologies your Perpetual License cover.
- In the same row where is your Perpetual License click on the First Month Price link of the License Subscription you are eligible for and wish to
have.
- Into the pre-filled contact form that will appear enter all the data you can manage to find.
The Sales Department will get in touch as soon as they collect your old Perpetual License data -- typically within the next working day.
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